trackle Support

It is not possible to use a trackle that has been used by someone else. Here is why: As a certified medical and hygienic product, trackle must meet high...

The cycle-by-cycle query as to whether you want to get pregnant or not is part of the symptothermal method and therefore scientifically necessary. A permane...

If there is a feature you would like us to develop, please send a detailed description to info@trackle.de.

We recommend that you remove the sensor before going to the toilet to be on the safe side, otherwise there is a risk of your trackle falling into the toilet.

No, the sensor must be removed before intercourse. You do not necessarily have to put it in its box, as trackle notices when there is an interruption in the...

After cleaning your trackle with soap and water, simply place it in its white storage box in the morning. Make sure there is sufficient air circulation so t...

No, it is not possible to share trackle with a friend or to pass it on. We will explain to you why this is so important. trackle is a medical device and ha...

Yes, that is not a problem. The nominal energy of the battery permanently installed in trackle is 750 mWh, meaning less than one watt-hour. And it is a batt...

We take the issue of sustainability very seriously. With a service lifespan of 2 years (2.5 years for the new generation trackles), an average of 3.7 grams ...

What you are seeing is a small, polished window. It is there to help you see what side the sensor is blinking on.