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trackle FAQs & Knowledge Base
Data Transmission and Pairing
Can I use trackle on several devices?
Can I use the trackle app without the sensor?
Does data transmission work without an internet connection?
Why does my Android smartphone need my location?
How do I use the trackle sensor?
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Help with Errors and Problems
Why is trackle not recognising the beginning of my cycle? (cycles of less than 23 days)
Why is trackle not evaluating? Evaluation without cervical mucus entry
My sensor does not blink any more!
Problems with pairing the sensor
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Can I buy and use a second-hand trackle?
Why do I have to decide every month whether I want to get pregnant or not? Why can't I save the information somewhere and adjust it if I change my mind?
How can I share my desired features and ideas to trackle?
Can I continue to wear the sensor when I go to the toilet?
Can I wear the sensor while I am having sex?
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trackle and the Symptothermal Method
Why does trackle show “fertile” at the beginning of a cycle?
How are my ovulation and period prognoses calculated?
How do I enter my cervical mucus in the app?
Can I enter my ovulation manually?
What is the basal body temperature / What is its significance?
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App Usage and Data Entry
How can I enter a pregnancy in the app?
What do the colours in my trackle app mean?
What are “interfering factors”? Why is there a red dot in the cycle curve?
What information can I get from my cycle curve?
When does trackle start a new cycle?
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How can I share my cycle with healthcare personnel for medical purposes?
How can I use trackle after giving birth / while nursing?
How can I use trackle after a miscarriage?
Can I use trackle during menopause?
Can I use trackle if I suffer from PCOS?
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Data Privacy at trackle
How can I back up my data?
How can I export my data?
What data does trackle collect for scientific purposes – and why?
What is the GDPR and how does it affect me and my cycle data?
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