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trackle FAQs & Knowledge Base
Data Transmission and Pairing
11
Can I use trackle on several devices?
Can I use the trackle app without the sensor?
Does data transmission work without an internet connection?
Why does my Android smartphone need my location?
How do I use the trackle sensor?
View all 11
Help with Errors and Problems
1
Why is trackle not recognising the beginning of my cycle? (cycles of less than 23 days)
Miscellaneous
19
Can I buy and use a second-hand trackle?
Why do I have to decide every month whether I want to get pregnant or not? Why can't I save the information somewhere and adjust it if I change my mind?
How can I share my desired features and ideas to trackle?
Can I continue to wear the sensor when I go to the toilet?
Can I wear the sensor while I am having sex?
View all 19
trackle and the Symptothermal Method
10
Why does trackle show “fertile” at the beginning of a cycle?
Why is trackle not evaluating? Why is trackle showing “fertile”?
How are my ovulation and period prognoses calculated?
How do I enter my cervical mucus in the app?
Can I enter my ovulation manually?
View all 10
App Usage and Data Input
16
How can I enter a pregnancy in the app?
What do the colours in my trackle app mean?
What are “interfering factors”? Why is there a red dot in the cycle curve?
What information can I get from my cycle curve?
When does trackle start a new cycle?
View all 16
Medical Questions
21
How can I share my cycle with healthcare personnel for medical purposes?
How can I use trackle after giving birth / while nursing?
How can I use trackle after a miscarriage?
Can I use trackle during menopause?
Can I use trackle if I suffer from PCOS?
View all 21
Data Privacy at trackle
10
How can I back up my data?
How can I export my data?
Where do I find the Privacy Policy?
What data does trackle collect for scientific purposes – and why?
What is the GDPR and how does it affect me and my cycle data?
View all 10