trackle Support

trackle consists of our trackle app, the trackle sensor and the trackle evaluation system. trackle is based on the symptothermal method – the evaluation of ...

This video shows you step by step how to transmit your data. If you have an Android phone, it is important that you allow the trackle app to access your...

For the trackle evaluation, the warm-up phase – the time when you first insert the trackle – and the cool-down phase – the time when you take out the trackl...

The principle of using trackle is that you wear it while you sleep. That means, trackle is particularly convenient for women with restless sleep, mothers wi...

Watch your temperature and check if your bad night’s sleep “interfered” with it.  In general: If one of those reasons applies to you on a particular day...

trackle takes your temperature at one-minute intervals and calculates the basal body temperature value. A basal thermometer measures one single value, your ...

In order for trackle to be able to calculate a basal body temperature value, you should wear the trackle sensor for at least 4 hours and you should be sleep...

Before inserting the sensor, wash your hands and the sensor well with water and clean the sensor thoroughly with soap and water after use.

The trackle sensor is made of medical-grade silicone. As part of our certification, we had the material tested for cytotoxicity and genotoxicity in an exter...

We will then recycle it properly for you as an electrical device. As trackle is a certified medical device, we only send out originally packaged (sealed) a...