Data Transmission and Pairing

Can I use trackle on several devices?
It is not possible to use the trackle app on two or more smartphones simultaneously.
Thu, 24 Nov, 2022 at 10:53 AM
Can I use the trackle app without the sensor?
No, the trackle app can only be used in combination with the trackle sensor.
Fri, 9 Dec, 2022 at 12:58 PM
Does data transmission work without an internet connection?
You need a functioning internet connection for the data transmission from sensor to mobile phone.
Fri, 9 Dec, 2022 at 1:00 PM
Why does my Android smartphone need my location?
In order to pair the trackle sensor with the smartphone via Bluetooth, the “location services” or “location info” in Android must be activated.  This is ho...
Fri, 9 Dec, 2022 at 1:04 PM
How do I use the trackle sensor?
Before going to sleep, insert the previously cleaned trackle sensor vaginally like a tampon, with clean hands. It stays there during your sleep and measures...
Fri, 9 Dec, 2022 at 1:12 PM
How do I pair the sensor with my mobile phone for the first time?
Take the sensor out of the box. Turn on Bluetooth and location services (only applies if you have an Android phone) and internet on your phone. Open the ...
Wed, 14 Dec, 2022 at 11:01 AM
How can I pair the sensor again?
Take the sensor out of the box. Turn on Bluetooth and location services (only applies if you have an Android phone) and internet on your phone. Open the ...
Wed, 14 Dec, 2022 at 11:01 AM
How do I know when I have to replace the sensor?
When there is no longer enough battery power for safe operation, the sensor turns itself off. The app will inform you in good time before your sensor reache...
Wed, 14 Dec, 2022 at 11:03 AM
Why can I use trackle only with an account?
The sensor transmits the collected data to our app via Bluetooth. Via the app, the encrypted data is then forwarded to the trackle evaluation system (backen...
Wed, 14 Dec, 2022 at 11:11 AM
Can I continue to use my trackle account if, for example, I take out a new subscription after cancelling it?
Yes, that is possible: the account remains valid for the duration of the legal deadlines. So, you can log in with your known credentials and also access you...
Wed, 14 Dec, 2022 at 11:17 AM